Privacy Policy

1. Introduction

At ElseBenne (operated by Game-Set-Match Sports Consulting GmbH), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store and protect your data when you use our social casino platform.

By accessing or using our website, you agree to the terms outlined in this policy. We encourage you to read this document carefully.

2. Information We Collect

We may collect the following types of information:

  • Account Information: When you register, we collect your chosen username, email address, and encrypted password.
  • Usage Data: We automatically collect information about how you interact with our platform, including games played, session duration, XP earned, and feature usage.
  • Device Information: Browser type, operating system, screen resolution, and device identifiers for optimization purposes.
  • Cookies & Tracking: Small data files stored on your device to remember preferences, maintain sessions, and analyze traffic patterns.

3. How We Use Your Information

Your data helps us:

  • Provide and maintain your account and gaming experience
  • Track your XP progress, levels and achievements
  • Deliver daily bonuses and personalized content
  • Improve our platform's performance and game selection
  • Communicate service updates and new features
  • Prevent fraud and ensure platform security

4. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission, secure password hashing, and regular security audits. While no system is 100% secure, we are committed to safeguarding your data to the best of our ability.

5. Third-Party Services

Our platform integrates games from third-party providers (Hacksaw Gaming, Play'n GO, Pragmatic Play). These providers may collect anonymous usage data through their game widgets. We also use analytics services to understand platform usage. We do not sell your personal information to any third parties.

6. Cookies

We use cookies for:

  • Essential Cookies: Required for login sessions and basic platform functionality.
  • Preference Cookies: Remember your settings and gaming preferences.
  • Analytics Cookies: Help us understand how visitors interact with our site.

You can manage cookie preferences in your browser settings. Disabling essential cookies may limit your ability to use certain features.

7. Your Rights

You have the right to:

  • Access your personal data stored on our platform
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Withdraw consent for data processing
  • Export your data in a portable format

To exercise any of these rights, please contact us at the address below.

8. Children's Privacy

Our platform is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18 years of age. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify registered users of significant changes via email and update the "last modified" date on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Game-Set-Match Sports Consulting GmbH
Hauptstrasse 29 3186 Düdingen Schweiz